PROCESSING OF PERSONAL DATA (PRIVACY) - Legislative Decree 196/2003.

We wish to inform you that Legislative Decree. n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. According to the law, this treatment will be based on principles of correctness, lawfulness and transparency and the protection of your privacy and your rights.

Pursuant to Article 13 of the law. n.196/2003, we provide the following information:

• The data you provide will be used for the following purposes: fulfillment of legal requirements, accounting or tax, contract performance, service delivery and customer service;

• The data will be processed by our staff in assigned administrative office and commercial both manually and on computer.

• Type of treatment: Paper / Computer

• Description of treatment: management of paper files and computer with identification and personal data of customers and suppliers.

• The provision of data is optional, however any refusal to supply such data may lead to failure or partial performance of the contract and the failure of the relationship.

• The data may be communicated to banks and credit institutions, chambers of commerce, industry, trade and agriculture, consultants and professionals, including associations, government agencies, economic and non-economic, debt collection agencies and credit insurance, company of commercial information providers.

• The data controller is:

Brocchi Giuliano Via Palazzetto 4 46041 Asola (MN) VAT 02244650202 website

• The controller is Mr. Giuliano Brocchi

• At any time you can exercise your rights towards the data controller, in accordance with Article 7 of D.lgs.196/2003, which for your convenience:

Legislative Decree No.196/2003, Article 7 - Right of access to personal data and other rights

1. You have the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form.

2. You have the right to obtain the indication:

a) the origin of personal data;

b) the purposes and methods of treatment;

c) the logic applied in case of treatment with electronic instruments;

d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2;

e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them

as appointed representative in the State, managers or agents.

3. You have the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right.

4. You have the right to object, in whole or in part:

a) for legitimate reasons to the processing of personal data, pertinent for collection purposes;

b) the processing of personal data for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.

• Each product purchased is warranted against malfunction for 1 year from date of purchase, starting from  the date of invoice.

• To exercise the warranty, the customer must present the bill of sale/invoice.

• In case of failure to submit the invoice we will not be able to provide any form of guarantee.

In the event that the product was damaged or tampered due to incorrect use or wrong installation, we reserve the right to withdraw from the guarantee and return the item to the buyer, the costs will be borne by the buyer in this case.

In the event of defective product  it will be replaced or repaired at the discretion of the technician who performing the test, the shipping charges to return the item repaired or replaced shall be borne by Car-Interface (only for European private customers, not for professional customers or not European customers), shipping to Car-Interface are borne by the buyer.

For items sent for checks to the assistance service, a reply will be provided (repair estimate or commercial offer for interventions not covered by warranty) via email or message in the customer's reserved area on The customer is required to respond within 60 days, after which the item sent will be disposed of and we will no longer be responsible for it.

Please note: if you are sending products to from outside EU according to our general terms and conditions  it remains totally your responsibility to find out in advance if the products are permissible to import into Italy  and if so what clearance requirements, taxes, policies etc will applied.
Shipping costs to and from shall be paid by the customer (for customers outside Europe), Car_Interface will bear only replacement or repair cost of the item (if covered by warranty)
As the owner of the exported goods the shipment will be assessed for duties and /or sales tax,that is your responsibility. will not accept no incoming shipment if customs fees will be requested upon delivery. (or the customer should pay in advance customs fees to cannot and will not offer advice or pre-shipment information on Customs issues in any regard.

Return Policy:

• The customer may exercise the right of withdrawal for purchase within 15 days from the purchasing date.The intention to exercise this right must be comunicated to by registered mail to the address on the invoice and on our website ( within 10 days of receipt of the purchased goods. Comunications received after the terms and / or in a manner not covered will not be considered and the products will be returned to the purchaser purchased the carriage forward.

The European right of withdrawal is intended for end consumers purchases and not for professionals or companies, by filling the field "Company" with a Company or Professional name during the purchase process your order will be registered as a non-consumer.

• The product must be received in the same condition in which it was delivered no later than 15 days after puchasing.
• The return in any case must be agreed in advance by email to our address.

• In the event that at the time of receiving the item presented itself in the same conditions do not conform to the state described above will not be paid any refund and pay for return shipping to the customer will be charged the same.

It is not possible to request a return for spare parts and other items purchased on specific customer commission.

Shipping costs are not refundable (as a service already used) - The refund will be issued only for the goods purchased

The shipping costs for returning the products are charged to the customer, the shipment travels under the responsibility of the customer.

Some products (eg Xcarlink - Dension - Wefa and video interfaces and CAN/MOST based products and all products that provide a unique association to the vehicle, the reference category for the right of withdrawal is therefore audiovisual / software.These products can not be returned / refunded. For these products it is not possible to handle the return or request the Paypal buyer warranty (see: custom made items - digital goods)

Do not send shipments unless previously authorized by email.

Accepting the above Regulation the buyer declares to have read and understood every part of this text on

Customs Clearance Fees (for extra CEE countries):

All imported goods are subject to Customs clearance in every country. When you buy from, the goods are sent from Italy. Therefore you are importing, and you are the importer responsible for the goods when the goods pass through Customs in your destination country.

According to our general terms and conditions, you may order anything you like from, and we will fulfil your order, but it remains totally your responsibility to find out in advance if the products are permissible to import into your destination country, and if so what clearance requirements, taxes, policies etc apply in that country cannot and will not offer advice or pre-shipment information on Customs issues in any regard.

You need to be aware that, since any order you make on will pass through your country's Customs, the Customs have the right to hold and inspect your goods according to their policies.

As the importer, you bear sole responsibility for the clearance of the goods any issues that may arise from an inspection or hold. Typically, the consignee of the shipped packets is taken as the importer in any problem case.

In most countries, depending on the category of goods imported and the quantity or value, the shipment will be assessed for duties and /or sales tax,that is your responsibility as the importer.